Privacy Policy
Your privacy is important to us. Learn how we protect and manage your personal information.
Welcome to GLETR Marketplace ("we," "us," "our"). We operate an online marketplace platform that connects buyers with independent, third-party jewellery sellers ("Sellers"). We are committed to protecting the privacy and security of your personal information.
This Privacy Policy describes how we collect, use, share, and protect your personal data when you visit our website (www.gletr.in), use our mobile application, or engage with our services (collectively, the "Services").
Marketplace Transparency
Because we are a marketplace, we need to share some of your information with Sellers to complete transactions. This policy outlines our responsibilities and provides information on the data shared.
database 1. Information We Collect
We collect information to provide and improve our Services. This information can be categorized as follows:
person_add a) Information You Provide Directly
analytics b) Information Collected Automatically
share c) Information from Third Parties
settings 2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
Account management, order processing, transaction facilitation
Personalization
Product recommendations, customized experience
Communication
Order updates, customer support, marketing (opt-out available)
Security
Fraud prevention, platform protection, legal compliance
share 3. How We Share Your Information
As a marketplace, sharing information is essential to our operation. We share your data in the following circumstances:
With Sellers
To enable order fulfillment, we share your name, shipping address, contact phone number, and order details with the Seller.
Note: Sellers have their own privacy policies and are responsible for their data usage.
Service Providers
Payment processors, shipping partners, cloud hosting
Legal Compliance
Law enforcement, regulatory requirements, legal processes
Business Transfers
Mergers, acquisitions, asset sales (with notification)
With Your Consent
Other purposes with your explicit permission
security 4. Data Security & Protection
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure.
lock SSL/TLS Encryption
All data transmission is encrypted using industry-standard protocols
verified_user Access Controls
Role-based access and multi-factor authentication
backup Data Backup
Regular encrypted backups with disaster recovery
monitoring Security Monitoring
24/7 system monitoring and threat detection
manage_accounts 5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct or update inaccurate information
Right to Erasure
Request deletion of your data (subject to legal limitations)
Marketing Opt-Out
Unsubscribe from promotional emails anytime
contact_mail 6. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
Data Protection Officer
Name: [Data Protection Officer Name]
Email: privacy@gletr.in
Phone: [Contact Number]
Company Address
GLETR Marketplace Pvt. Ltd.
Innov8 Solitaire Corporate Park
7th Floor, S-11, Unit No. 1171, 1172
ANDHERI (E), Mumbai - 400093
Our Commitment
We are committed to protecting your privacy and will continue to update our practices to ensure the highest standards of data protection. Your trust is essential to our marketplace community.
update Last updated: December 1, 2025